Izimali ezikhishwa uma isivakashi senze umonakalo
Hosts aren’t allowed to charge guests a security deposit through our Resolution Center or outside the Airbnb platform. Instead, we inform guests at the time of booking that their payment method may be charged if they cause damage during a stay.
There is one exception: Hosts who manage their listings with API-connected software can set a security deposit using our offline fees feature. If a Host has done this, the deposit requirements will be clearly communicated during the booking process.
Damage reimbursements without a security deposit
If a guest, someone they invite, or a pet causes damage during a stay, the Host can request reimbursement from the guest through our Resolution Center. If Airbnb gets involved and determines that the guest was responsible, the guest’s payment method may be charged.
- BungazaUma i-akhawunti yomnikazi weqembu imenenja izindlu ze-Airbnb ngesofthiwe exhunywe nge-API, leyo softhiwe ingasetshenziselwa ukumenenja izind…
- IsivakashiNgokuvamile, ababungazi bangase bangaqongeleli izindleko noma izinkokhelo ezengeziwe ezingekho enkundleni ye-Airbnb ngaphandle uma begunyazw…
- IsivakashiAbantu abasongela noma abayingozi yezokuphepha kwabanye abanandawo emphakathini wethu.