Kugcine ukubuyekezwa: January 25, 2023

I-Airbnb, isemqoka yayo, umphakathi ovulekile ozinikele ukuletha umhlaba eduze ndawonye ngokukhuthaza okokuzithokozisa okunenjongo, okuhlanganyelwayo phakathi kwabantu abavela kuzo zonke izingxenye zomhlaba. Umphakathi wethu uhlanganisa izigidi zabantu abavela cishe kuwo wonke amazwe emhlabeni wonke. Ngumphakathi ohlukahlukene ngokwedlulele, udweba ndawonye abantu ngamasiko ahlukahlukene, amagugu, nezinkambiso.

Umphakathi we-Airbnb uzibophezele ekwakheni umhlaba lapho abantu abavela kuyo yonke ingemuva bazizwa bamukelekile futhi bahlonishwa, kungakhathaliseki ukuthi bahambe kude kangakanani nekhaya. Lokhu kuzibophezela kuphakathi kwezimiso ezimbili ezitholakalayo ezisebenza kokubili kubabungazi nezivakashi ze-Airbnb: ukufakwa nenhlonipho. Ukuzibophezela kwethu okwabelwene ngakho kule mithetho kuvumela wonke amalungu omphakathi wethu azizwe amukelekile enkundleni ye-Airbnb kungakhathaliseki ukuthi bangobani, bavelaphi, bakhonza kanjani, noma bathanda bani. I-Airbnb iqaphela ukuthi ezinye iziqobo zivuma, noma zidinga, okuhlukile phakathi kwabantu ngokusekelwe ezicini ezifana nemvelaphi kazwelonke, ubulili, isimo somshado noma indlela yokuziphatha ngokobulili, futhi akudingi ukuthi ababungazi bephula imithetho yendawo noma bathathe izinyathelo ezingase zibe nesibopho sezomthetho. I-Airbnb izonikeza isiqondiso esengeziwe futhi ilungise le nqubomgomo yokungabandlululi ukuze ibonise izimvume nezimfuneko ezinjalo eziqondisweni lapho zikhona khona.

Nakuba singakholelwa ukuthi inkampani eyodwa ingagunyaza ukuvumelana phakathi kwabo bonke abantu, sikholelwa ukuthi umphakathi we-Airbnb ungakhuthaza uzwela nokuqonda kuwo wonke amasiko. Sonke sizibophezele ekwenzeni konke esingakwenza ukusiza ukuqeda zonke izinhlobo zokucwasa okungekho emthethweni, ukubandlulula, nokungabekezeleli enkundleni yethu. Sifuna ukuphromotha isiko ngaphakathi komphakathi we-Airbnb-ababungazi, izivakashi nabantu abacabangela nje ukuthi basebenzise inkundla yethu-okukwenza okungaphezu kokuhambisana nje kokuhambisana nje. Kulokho, sonke, izisebenzi ze-Airbnb, ababungazi nezivakashi ngokufanayo, siyavuma ukufunda futhi senze ngokuvumelana nenqubomgomo elandelayo yokuqinisa umphakathi wethu futhi siqaphele umgomo wethu wokuqinisekisa ukuthi wonke umuntu angazizwa esekhaya, futhi azizwe ekwamukelekile, noma kuphi.

• Ukufakwa – Samukela abantu bazo zonke izizinda abanokungenisa izihambi kwangempela nemiqondo evulekile. Ukujoyina i-Airbnb, njengombungazi noma isivakashi, kusho ukuba yingxenye yomphakathi wokungabandlululi. U-Bias, ukubandlulula, ubandlululo, nobandlululo abanayo indawo enkundleni yethu noma emphakathini wethu. Nakuba ababungazi kudingeka balandele yonke imithetho esebenzayo evimbela ukubandlulula ngokusekelwe ezicini ezinjengohlanga, inkolo, imvelaphi kazwelonke, nezinye ezibalwe ngezansi, sizibophezela ukwenza okungaphezu kokuhambisana nezimfuneko eziphansi ezisungulwe umthetho.

• Inhlonipho – Siyahloniphana ekusebenzisaneni kwethu nokuhlangana. I-Airbnb iyakwazisa ukuthi imithetho yendawo nezinkambiso zamasiko ziyahlukahluka emhlabeni jikelele futhi ilindele ukuthi ababungazi nezivakashi zihambisane nemithetho yendawo, futhi zihlanganyele nenhlonipho, ngisho nalapho ukubukwa kungase kungabonisi izinkolelo noma ukubukwa kwazo. Amalungu e-Airbnb aletha emphakathini wethu ukuhlukahluka okuhlangenwe nakho kwesizinda, izinkolelo, namasiko. Ngokuxhuma abantu abavela ezindaweni ezihlukahlukene, i-Airbnb ikhuthaza ukuqonda nokwazisa okukhulu ngezici ezivamile ezihlanganyelwa yibo bonke abantu nabaphathi abahlukumezwe ekuhlukaniseni, kucatshangelwa kabi, noma ukungaqondi.

Iziqondiso Eziqondile Zababungazi e-United States, i-European Union, ne-Canada

Njengento evamile, sizozijwayelanisa nayo yonke imithetho yezwe, isifundazwe, neyendawo esebenza ezindaweni zokuhlala zomphakathi. Ezinye izindawo zingase zibe nezimfuneko ezengeziwe zomthetho ezanda noma ezinciphisa ukuvikelwa kwesokudla komphakathi womsebenzisi. Ababungazi kudingeka bahambisane nezimfuneko ezinjalo ezingokomthetho. Ababungazi kufanele baxhumane nesevisi yamakhasimende ye-Airbnb uma benanoma yimiphi imibuzo mayelana nezibopho zabo zokuhambisana nale Nqubomgomo Yokungabandlululi ye-Airbnb. I-Airbnb izokhipha ezinye iziqondiso zenqubomgomo yobandlululo ezindaweni ezingaphandle kwe-United States maduze. Kuqondiswa lezi zimiso, umphakathi wethu wokubungaza wase-U.S., we-EU, no-Canada uzolandela le mithetho lapho ucabangela labo abangaba izivakashi nokubungaza izivakashi:

Umjaho, Umbala, Ubuzwe, Umsuka Kazwelonke, Umthetho, Ukuziphatha Ngocansi, Umazisi Wobulili, noma Isimo Se-Marital

• Ababungazi be-Airbnb kungenzeka bangakwenzi:
  • Ungamukeli ukubhukha okusekelwe emjaweni, umbala, ubuzwe, imvelaphi kazwelonke, inkolo, indlela yokuziphatha ngokobulili, ubulili, noma isimo somshado.
  • Ungalibali noma yimiphi imigomo noma imibandela ehlukile ngokusekelwe ohlanga, umbala, ubuzwe, imvelaphi kazwelonke, inkolo, ukuziqhelanisa nobulili, ubulili, noma isimo somshado.
  • Thumela noma iyiphi indlu noma wenze noma yisiphi isitatimende esidumaza noma esibonisa okuthandayo noma ngokumelene nanoma yisiphi isivakashi ngenxa yohlanga, umbala, ubuzwe, imvelaphi kazwelonke, inkolo, indlela yobulili, ubulili, ubulili, noma isimo somshado.

Umazisi wobulili

I-Airbnb ayinikezeli ubulili bakho kubasebenzisi bethu. Sicabangela ubulili babantu ukuthi babe yilokho abakubonayo kanye/noma abakhele amaphrofayili abo omsebenzisi, futhi silindele ukuthi umphakathi wethu we-Airbnb wenze okufanayo. Lokhu kuhlanganisa ukuhlonipha izibizo (yena, yena, yena/wakhe, bona/wabo, njll.) noma yibaphi abasebenzisi abaphakathi komphakathi baziveza.

• Ababungazi be-Airbnb kungenzeka bangakwenzi:
  • Ungamukeli ukubhukha esivakashini ngokusekelwe ebuzini bobulili ngaphandle uma umbungazi ehlanganyela izindawo zokuhlala (ngokwesibonelo, igumbi lokugezela, ikhishi, noma izindawo ezisetshenziswa abantu bonke) nesivakashi.
  • Ungalibali noma yimiphi imigomo noma imibandela ehlukile ngokusekelwe kobulili ngaphandle uma umbungazi ehlanganyela izindawo zokuhlala nesivakashi.
  • Thumela noma iyiphi indlu noma wenze noma yisiphi isitatimende esidumaza noma esibonisa okuthandayo noma ngokumelene nanoma yisiphi isivakashi ngenxa yobulili, ngaphandle uma umbungazi ehlanganyela izindawo zokuhlala nesivakashi.

• Ababungazi be-Airbnb bangase:
  • Yenza iyunithi itholakale ezivakashini zobulili bombungazi hhayi okunye, lapho umbungazi ehlanganyela khona izindawo zokuhlala nesivakashi.

Iminyaka Nesimo Sezempilo

• Ababungazi be-Airbnb kungenzeka bangakwenzi:
  • Cabanga noma yimiphi imigomo noma imibandela ehlukile noma wenqaba ukubhukha ngokusekelwe eminyakeni yesivakashi noma isimo somndeni, lapho kunqatshelwe khona umthetho.

• Ababungazi be-Airbnb bangase:
  • Nikeza imininingwane enembile mayelana nezici zendlu yabo (noma ukungabi nazo) ezingenza indlu ingaphephile noma engafaneleki ezivakashini ezineminyaka ethile noma imindeni enezingane noma izinsana.
  • Inothi ezindlini zabo ezisebenzayo kwemikhawulo yomphakathi (isib., izindlu eziphezulu), iziqondiso, noma imithetho evimbela izivakashi ezingaphansi kweminyaka ethile noma imindeni enezingane noma izinsana.

Ukukhubazeka

• Ababungazi be-Airbnb kungenzeka bangakwenzi:
  • Ungamukeli isivakashi ngokusekelwe kunoma yikuphi ukukhubazeka kwangempela noma okucatshangelwe.
  • Ungalibali noma yimiphi imigomo noma imibandela ehlukile ngokusekelwe ekutheni isivakashi sinokukhubazeka.
  • Ukwahlulela kwabo ngokwabo mayelana nokuthi iyunithi ihlangabezana yini nezidingo zesivakashi esinesikhubazekile salokho kwalabo abangaba isivakashi.
  • Buza ngokuba khona noma ubukhulu bokukhubazeka kwesivakashi, noma izindlela ezisetshenziselwa ukuhlalisa noma yikuphi ukukhubazeka. Kodwa-ke, uma kungenzeka isivakashi siphakamisa ukukhubazeka kwaso, umbungazi, futhi kufanele, axoxe nawo angaba isivakashi kungakhathaliseki ukuthi indlu iyahlangabezana nezidingo ezingaba isivakashi yini.
  • Vimbela noma unciphise ukusetshenziswa kwamadivayisi okuhamba.
  • Khokhisa imali eyengeziwe yezivakashi ezikhubazekile, kuhlanganise nezindleko zezilwane ezifuywayo lapho isivakashi sinesilwane esisizayo.
  • Thumela noma iyiphi indlu noma wenze noma yisiphi isitatimende esidumaza noma esibonisa okuthandayo noma ngokumelene nanoma yisiphi isivakashi ngenxa yokuthi isivakashi sinokukhubazeka.
  • Yenqaba ukuxhumana nezivakashi ngezindlela ezifinyelelekayo ezitholakalayo, kuhlanganise nabaqhubi bokudlulisela (kubantu abanokukhubazeka kokuzwa) kanye ne-imeyili (kubantu abanokukhubazeka kombono besebenzisa abafundi besikrini).
  • Unqaba ukunikeza izindawo zokuhlala ezifanele, kuhlanganise nezimo lapho izivakashi ezikhubazekile zicela izinguquko eziphansi emithethweni yendlu yakho, njengokusebenzisa indawo yokupaka etholakalayo eduze neyunithi. Lapho isivakashi sicela indawo yokuhlala enjalo, umbungazi nesivakashi kufanele bahlanganyele engxoxweni ukuze bahlole izindlela ezivumelanayo ukuze baqinisekise ukuthi iyunithi ihlangabezana nezidingo zesivakashi.

• Ababungazi be-Airbnb bangase:
  • Nikeza imininingwane enembile mayelana nezici zezidingo zabakhubazekile zeyunithi (noma ukungabi naso), okuvumela izivakashi ezikhubazekile ukuba zizihlole ukuthi iyunithi ifanele yini izidingo zazo.

Izintandokazi Zomuntu

• Ababungazi be-Airbnb bangase:
  • Ngaphandle kokuthi kuphawuliwe ngenhla, ababungazi be-Airbnb bangase bangamukeli ukubhukha ngokusekelwe ezicini ezingavunyelwe umthetho. Ngokwesibonelo, ngaphandle kwalapho kunqatshelwe khona umthetho, ababungazi be-Airbnb bangase bangamukeli ukubhukha nezilwane ezifuywayo, noma ezivakashini ezibhemayo.
  • Funa izivakashi ukuba zihloniphe imingcele yokudla okudliwa endlini (isib., umbungazi ogcina ikhishi le-Kosher noma imifino angase adinge izivakashi ukuba zihloniphe leyo mingcele). Le mingcele kufanele ishiwo ngokucacile emithethweni yendlu yakho. Ngokwesibonelo, umbungazi we-Airbnb angase anciphise isivakashi esifuna ukubhema kuyunithi, noma sibeke imikhawulo enanini lezivakashi kuyunithi.

Uma izivakashi sezilahliwe. Ababungazi kufanele bakhumbule ukuthi akekho othanda ukuvulwa. Nakuba umbungazi engase abe naso, futhi echaze, izizathu ezisemthethweni nezisemthethweni zokubeka isivakashi esingaba khona, kungase kubangele ukuthi lelo lungu lomphakathi wethu lizizwe lingamukelekile noma alifakiwe. Ababungazi kufanele benze konke okusemandleni ukuze bamukele izivakashi zazo zonke izizinda. Ababungazi ababonisa indlela yokwenqaba izivakashi ekilasini elivikelwe (ngisho nalapho bechaza izizathu ezisemthethweni) befuna amandla omphakathi wethu ngokwenza labo abangaba izivakashi bazizwe bengamukelekile, futhi i-Airbnb ingamisa ababungazi abaveze iphethini enjalo enkundleni ye-Airbnb.

Iziqondiso Eziqondile Zababungazi Ngaphandle kwe-United States, i-European Union, ne-Canada

Ngaphandle kwe-United States, i-European Union, ne-Canada, amanye amazwe noma imiphakathi ingase ivumele noma idinge abantu ukuba benze indawo yokuhlala ngokusekelwe, ngokwesibonelo, isimo somshado, imvelaphi kazwelonke, ubulili noma ubulili bobulili, ephula ifilosofi yethu evamile yokungabandlululi. Kulezi zimo, asidingi ukuthi ababungazi bephule imithetho yendawo, noma ukwamukela izivakashi ezingaveza ababungazi engozini yangempela nobungozi bokubanjwa, noma ukulimala ngokomzimba kubantu noma impahla yabo. Ababungazi abahlala ezindaweni ezinjalo kufanele babeke noma yikuphi ukuvinjelwa okunjalo ekukwazi ukubungaza izivakashi ezithile endlini yabo, ukuze izivakashi ezingaba khona ziyazi inkinga futhi i-Airbnb ingaqinisekisa isidingo sokuthi isenzo esinjalo. Ekukhulumisaneni nganoma yimiphi imingcele enjalo, silindele ukuthi ababungazi basebenzise imigomo ecacile, eyiyo, engeyiyo eyodwa. Ama-Slurs nokuhlamba akunayo indawo enkundleni yethu noma emphakathini wethu.

Kwenzekani uma umbungazi engahambisani nezinqubomgomo zethu kule ndawo?

Uma indlu ethile iqukethe ulimi oluphambene nale nqubomgomo yokungabandlululi, umbungazi uzocelwa ukuba asuse ulimi futhi aqinisekise ukuqonda kwakhe futhi enenhloso yokuhambisana nale nqubomgomo nezimiso zayo. I-Airbnb nayo ingase, ngokubona kwayo, ithathe izinyathelo kuze kufike futhi kuhlanganise ukumisa umbungazi enkundleni ye-Airbnb.

Uma umbungazi ehoxisa ngokungafanele izivakashi ngesisekelo sekilasi elivikelwe, noma esebenzisa ulimi ubonisa ukuthi izenzo zakhe zigqugquzelwa yizici ezingavunyelwe yile nqubomgomo, i-Airbnb izothatha izinyathelo zokuphoqelela le nqubomgomo, kuze kufike futhi kuhlanganise ukumisa umbungazi enkundleni.

Njengoba umphakathi we-Airbnb ukhula, sizoqhubeka nokuqinisekisa ukuthi izinqubomgomo nezinqubo ze-Airbnb zihambisana nomgomo wethu obaluleke kakhulu: Ukuze siqinisekise ukuthi izivakashi nababungazi bazizwa bamukelekile futhi bahlonishwa kukho konke ukuxhumana kwabo besebenzisa inkundla ye-Airbnb. Umphakathi, umphakathi wethu, kanye nathi, silindele okungaphansi kwalokhu.

Okucatshangelwayo Okwengeziwe

Inqubomgomo Yokungabandlululi isebenza kuzo zonke izingxenye zebhizinisi le-Airbnb. Siyaqaphela ukuthi kukhona ukucatshangelwa okwengeziwe okudingeka kwenziwe ukuze kube neminikelo ehlukahlukene emphakathini we-Airbnb. Lapha, sifake ukucabangela okumbalwa okukhuluma lezo zimo:

Okokuzithokozisa

Ukukhululwa Kobulili:

• Ababungazi bokokuzithokozisa kwe-Airbnb banganikeza okokuzithokozisa kobulili obubodwa uma kunesidingo ukwakha indawo ephephile (eyodwa engalimazi noma ingozi futhi engekho emthethweni), bavikele ukuphepha nobumfihlo babahlanganyeli, kanye/noma bahambisane nezimfuneko ezingokomthetho noma zamasiko.

Ukufinyeleleka / Ukukhubazeka /Izindawo Zokuhlala Ezinengqondo:

Ngenxa yohlobo olubanzi lweminikelo yoKokuzithokozisa, ababungazi bokokuzithokozisa kwe-Airbnb kungase kudingeke babuze ngamakhono ezivakashi ukuze babambe iqhaza ezintweni ezithile ezenziwa ngokomzimba noma babuze ngezidingo zendawo yokuhlala yezivakashi ukuze zilungiselele kangcono Okokuzithokozisa kwazo. Ngaphezu kwalokho, sikhuthaza ababungazi bokokuzithokozisa ukuba:

• Nikeza imininingwane enembile mayelana nesimo esingokoqobo soKokuzithokozisa ukuze izivakashi zizihlolele ukuthi Okokuzithokozisa kufanele yini ngenxa yezidingo zazo.

• Zibandakanye kahle nezivakashi ezichaze ukukhubazeka kanye/noma ukuba nemibuzo ephathelene nokufinyeleleka kokuzithokozisa, nokucabangela izicelo zendawo yokuhlala ezifanele.

• Funa amathuba okuhlinzeka ngezindawo zokuhlala ezifanele lapho ukubungaza khona isicelo ngeke sishintshe imvelo yomsebenzi.