Imithetho ebekiwe yezivakashi

Wonke umuntu oyingxenye yomphakathi wethu kudingeka alandele Izinga Lomphakathi Nezimfuneko Zempilo Nokuphepha. Futhi sidinga wonke umuntu ukuba anamathele kule mithetho elula ngokuba isivakashi esihle:

• Phatha ikhaya loMbungazi wakho njengelakho
• Landela imithetho yendlu yoMbungazi
• Khulumisana noMbungazi ngokushesha uma kuvela izinkinga

Imininingwane yemithetho ephansi

Phatha ikhaya Lombungazi wakho njengelakho  

• Ukuhlanzeka: Izivakashi akufanele zishiye indlu isesimweni esidinga ukuhlanzwa ngokweqile noma okujulile (isib: ngezitsha ezinesikhunta, okhaphethi abangcolile, amabala ezilwane ezifuywayo, njll.). Amanani okuhlanza asethwe Ababungazi ahloselwe kuphela ukukhokhela izindleko zokuhlanza okujwayelekile phakathi nokubhukha (isib: ukuwasha izingubo, i-vacuum, njll.).
• I-litter: Izivakashi kufanele zifake udoti wazo emigqonyeni kadoti ekhethiwe futhi zikhumbule inani elikhulu lomgqomo kadoti.
• Umonakalo: Lapho izivakashi zibangela umonakalo ongaphezu kokuguga okuvamile, silindele ukuthi izivakashi zazise Ababungazi ngomonakalo ngokushesha futhi zisebenze noMbungazi ukuze zithole isixazululo esifanele. Izivakashi kulindeleke ukuba zikhokhe izicelo ezifanele zokubuyiselwa imali uma zinesibopho somonakalo, izinto ezilahlekile, noma izindleko zokuhlanza ezingalindelekile. Funda kabanzi ngokukhokhiswa umonakalo.

Landela imithetho yoMbungazi 

• Izivakashi ezigunyaziwe: Izivakashi kufanele zihloniphe inani elivunyelwe lezivakashi futhi kufanele zibuze uMbungazi wazo uma zingaqiniseki ngemithetho yezivakashi. Imibuthano ephazamisayo ihlezi inqatshelwe. Funda kabanzi Emthethweni wethu Wokuphazamiseka Komphakathi.
• Isikhathi sokungena: Izivakashi kufanele zihloniphe inkathi yokungena yoMbungazi wazo. Noma yikuphi ukungena ngaphambi noma ngemva kwefasitela eliqokiwe kufanele kugunyazwe uMbungazi.
• Isikhathi sokuphuma: Izivakashi kufanele ziqedele ukuphuma, kuhlanganise nokubuya kwesikhiye, ngesikhathi sokuphuma esibekiwe esiboniswe ekubhukheni kwe-Airbnb, futhi akufanele zishiye izinto endlini ezidlule isikhathi esibekiwe sokuphuma sokugcina noma kamuva ngaphandle kwemvume evela kuMbungazi.
• Ukubhema: Izivakashi akufanele zibheme ngaphakathi kwendlu ngaphandle uma zivunyelwe ukwenza kanjalo nguMbungazi. Lokhu kuhlanganisa ukusetshenziswa kukagwayi, insangu, ugwayi we-inthanethi, njll.
• Ukugunyazwa kwezilwane ezifuywayo: Izivakashi akufanele zilethe noma yiziphi izilwane ezifuywayo ngaphakathi kwendlu ebizwa ngokuthi "izilwane ezifuywayo azivunyelwe" emithethweni yendlu, zilethe izilwane ezifuywayo eziningi kunokuba zivunyelwe endlini, noma zehluleke ukwazisa uMbungazi nganoma yiziphi izilwane ezifuywayo ezingeniswe endlini. Qaphela ukuthi izilwane ezisizayo azibhekwa njengezilwane ezifuywayo. Funda kabanzi ngemithetho yethu ezungeze izilwane ezisizayo eNqubomgomo yethu Yokufinyeleleka.
• Umsindo: Izivakashi kufanele zihloniphe amahora okuthula futhi akufanele ziphazamise umphakathi ozungezile ngezinga eliphazamisayo lomsindo (isb: umculo omkhulu, ukumemeza, ukushaya iminyango, njll.).
• Ifilimu yezentengiselwano nezithombe: Izivakashi akufanele zibambe iqhaza efilimu noma ezithombeni ezihloselwe ukusetshenziswa kwezentengiselwano noma inzuzo, ngaphandle kwemvume ebhalwe phansi evela kuMbungazi.

Khulumisana noMbungazi ngokushesha uma kuvela izinkinga 

Ukukhulumisana okuhle phakathi koMbungazi nesivakashi kubalulekile ekuhlaleni okuphumelelayo. Lapho izivakashi zikwazi (isib: hhayi ngohla lweselula, njll.), kufanele ziphendule aBabungazi engakapheli amahora angu-24 lapho uMbungazi ethintana nathi ukuze axazulule inkinga.

Ukubika ukwephulwa komthetho

I-Airbnb ikhuthaza Ababungazi ukuba babike ngokushesha ukwephulwa kwale mithetho ephansi. Samukela imibiko evela kuBabungazi abaxhumana nathi ngokuqondile, kanye nasemakhelwane.

Lapho uMbungazi ebhekene nokwephulwa kwale mithetho eshodayo noma okungokoqobo, sicela ukuthi:

• Khulumisana nesivakashi-lokhu kuvame ukuba yindlela esheshayo yokuxazulula.
• Bhala inkinga ngemilayezo ye-Airbnb, isikhalazo nge-imeyili esivela kumakhelwane, izithombe, njll.
• Bika noma yiziphi izinkinga nge- airbnb.com/help/contact-us, noma ucele inkokhelo yanoma yimuphi umonakalo ngeSikhungo Sezixazululo.
• Shiya ukuphawula okuthembekile ngombiko ukuze isivakashi sithuthukele Ababungazi besikhathi esizayo.

Ukubamba izivakashi kule mithetho ephansi 

Sizibophezele ekusebenziseni le mithetho ephansi.

Izenzo esizithathayo zingahlanganisa ukunikeza imininingwane ezivakashini mayelana nenqubomgomo nokukhipha izixwayiso. Lapho ukwephulwa okuphindaphindiwe noma okubucayi kwale mithetho yomhlaba kubikwa, izivakashi nazo zingase zimiswe okwesikhashana noma zisuswe emphakathini wethu.

Njengenhlalayenza, aBabungazi bangafaka futhi isethi ebhaliwe yemithetho eyengeziwe emithethweni yabo yendlu evamile. Imithetho eyengeziwe yombungazi kufanele icacise noma yini enye engavumelekile ezivakashini. Uma isivakashi sephula noma yimiphi imithetho yendlu evamile noma imithetho eyengeziwe, sizosekela uMbungazi uma kudingeka akhansele ukubhukha.