Kwenzekani enkokhelweni yakho lapho isicelo sokubhukha singamukelwanga noma siphelelwa yisikhathi
If your reservation request is declined by the Host or expires, the authorization placed on your payment method will be removed. Or, if your payment method was already charged, you’ll be refunded.
Payment hold or authorization will be removed
When you submit a reservation request, we may place a hold on your payment method, called an authorization, for the full amount of the reservation.
When your reservation request is declined or expires, the authorization will disappear or appear as a refund on your payment method. The release of the authorization may take up to 7 business days, depending on the processing time of your bank or financial institution.
Charge will be refunded to your payment method
Some payment methods or locations require the full amount of the reservation to be charged when you submit a reservation request.
When your reservation request is declined or expires, we’ll send your refund right away. How long it takes for you to receive the money depends on your bank or financial institution. Find the common refund timelines.
If your reservation request is accepted by the Host
If the Host accepts your reservation request, your reservation is confirmed. Any authorization on your payment method will become a real charge and the amount will be deducted from your payment method. If you were already charged, the charge on your payment method will remain.
Izihloko ezihlobene
- Isivakashi
Kwenzekani lapho isicelo sakho sokubhukha senqatshiwe noma siphelelwa yisikhathi
Uma uMbungazi wakho ekwenqaba ukubhukha kwakho noma engaphenduli phakathi namahora angu-24, ngeke ukhokhiswe futhi ukhululekile ukubhukha ok… - Isivakashi
Sheshisa ukubanjwa noma ukubuyiselwa kwemali
Isikhathi sokuphrosesa ukubanjwa nokubuyiselwa kwemali sixhomeke endleleni yakho yokukhokha, ngakho ngeke kuphuthunyiswe. - Isivakashi
Lokho ongakuthola ekuhlaleni kwenyanga
Izici zezindlu ezivelele lapho usesha ukuhlala kwenyanga.