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If your guest cancels their reservation, we’ll notify you and automatically unblock the dates on your calendar so that you can host other guests.
If you’ve hosted before, and you're owed a payout, it will be released to you 24 hours after your guest’s scheduled check-in time. If you’ve never hosted before and this is one of your first reservations, we may hold the payout for release until 30 days after the reservation was confirmed. Find out more about payouts.
If you’d like to offer your guest more money back, learn how to issue an additional refund.
Cancellations after check-in
If your guest cancels after they’ve already checked in: