I-Help Center – ikhasi lokuqala
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Ukulungisa ukubhukha njengoMbungazi

Life happens, and sometimes you just can’t host as planned. Past reservations can’t be changed, but to edit a confirmed or active one, send your guest a trip change request proposing your new dates, price, or number of guests. You can even suggest they stay in a different place, if you have more than one.

Thumela isivakashi sakho isicelo sokushintsha uhambo

Qiniseka ukuthi izinguquko zakho azingqubuzani namasethingi akho endlu. Kuyasiza futhi ukuthumela isivakashi sakho umyalezo ochaza ukuthi kungani ucela izinguquko.

  1. Iya kokuthi Ukubhukha bese ukhetha ukubhukha ofuna ukukushintsha
  2. Chofoza okuthi Imininingwane bese uchofoza okuthi Shintsha noma khansela ukubhukha > Shintsha ukubhukha
  3. Ngaphansi kokuthi Imininingwane yokubhukha, yenza izinguquko zakho ezinsukwini noma enanini lezivakashi bese uchofoza okuthi Gcina
  4. Ngaphansi kokuthi Izindleko zesivakashi, faka izindleko ezintsha zokuhlala
  5. Buyekeza izinguquko, bese uchofoza okuthi Thumela isicelo

Uma isivakashi senqaba noma singaphenduli, ukubhukha kuzohlala kungashintshile. Uma samukela, kuzobuyekezwa ngemininingwane yakho emisha.

Uma inani lishintsha, bazokhokhiswa noma babuyiselwe imali kuye ngokwesidingo. Uma inkokhelo yabo ingathunyelwanga ngempumelelo phakathi namahora angu-48, ushintsho luzonqatshwa ngokuzenzekelayo futhi ukubhukha kuzobuyela esimweni sokuqala.

Uma izinsuku zishintsha, inqubomgomo yokukhansela yendlu yakho izosebenza ezinsukwini zakho ezintsha.

Keep in mind that you can only send one request to a guest at a time. Made a mistake? You can’t modify it after sending, but you can cancel it and send a new one by repeating the steps above.

Note: For reservations in India, you can't make changes that would result in a higher price. To do so, you'd need to cancel the existing reservation, revise your listing to reflect the higher price, and ask your guest to make a new reservation.

Need to cancel or request money?

Learn how to cancel a reservation, and find out what to do if you need to cancel an active trip. To request extra funds from your guest, visit the Resolution Center.

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