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    Lokhu okuqukethwe akutholakali ngolimi lwakho olukhethiwe, yingakho sikwenze kwatholakala ngolimi oluseduze kakhulu olutholakala manje.

    Izimpendulo zemibuzo yakho yokubungaza emayelana ne-COVID-19

    Nakhu okwakamuva okuvela ku-Airbnb okumayelana nemithi yokugomela i-COVID-19, ukukhansela, nokunye.
    Ngu Airbnb ngo- Mas 5, 2020
    okufundwayo kwemizuzu engu-4
    Kulungiswe ngomhla ka- Mey 31, 2022

    Okuvelele

    • Ababungazi kusadingeka balandele inqubo yokuhlanza yezinyathelo ezingu-5
    • Imithetho yendlu yakho ingadinga ukuba izivakashi zigonywe noma zibe nethesti yakamuva ye-COVID-19, uma umthetho uvuma

    • Ababungazi nezivakashi kufanele balandele iziqondiso zendawo ngokuqondene nezifonyo nokuqhelelana kwabantu

    Kusukela i-World Health Organization yamemezela i-COVID-19 njengobhubhane lomhlaba wonke ngo-March 2020, umphakathi wethu uye wabhekana nezinselele ezingakaze zibonwe kanye nezikhathi zokungaqiniseki. Sifuna ukuqhubeka nokukusiza ngokuphendula imibuzo ethile evamile yaBabungazi emayelana nemithi yokugoma, izinhlobonhlobo ze-COVID-19, ukuhlanza, nokunye.

    Isiphi isiqondiso eningasinikeza Ababungazi mayelana nokukhathazeka okuqhubekayo okukhona nge-COVID-19, njengezinhlobo zayo ezintsha?
    Kulo lonke ubhubhane lwe-COVID-19, siye sabonisana nochwepheshe bezempilo abaphambili ukuze basisize ekuqondiseni ukusabela kwethu.

    “Njengoba sibona ukuqubuka kwezinhlobo ezintsha zesifo emhlabeni wonke, siyaqhubeka nokusebenzelana eduze ne-Airbnb ukuze siqaphe futhi sibuyekeze ukutusa kwethu emphakathini wabo ngokwesidingo,” kusho umeluleki wezempilo we-Airbnb uDkt. Megan Coffee, udokotela wezifo ezithathelanayo, umhlaziyi wobhubhane, kanye nomcwaningi.

    Uthi, “I-Airbnb isadinga bonke Ababungazi ukuba balandele inqubo yokuhlanza yezinyathelo ezingu-5 ephoqelekile, futhi sinxusa Ababungazi nezivakashi ukuba balandele zonke izimfuneko zezempilo nezokuvakasha zasendaweni.”

    Ukuze sisize izivakashi zihambisane neziqondiso ezishintshayo ze-COVID-19, sibambisene ne-Sherpa, ithuluzi eliku-inthanethi elinikeza izivakashi imithetho yokuvakasha yakamuva yezindawo ezivakashelwayo emhlabeni jikelele. Ababungazi nezivakashi bangasebenzisa i-Sherpa ukuze bafunde ngezimfuneko zokuthesta, amaphrothokholi okuzivalela endlini, kanye neminye imingcele.

    Kufanele ngenzenjani uma ngingakwazi ukubungaza ngenxa yemingcele ye-COVID-19 endaweni yangakithi?
    Ungasebenzisa i-Sherpa ukuze ufunde ngezimfuneko zokuthesta, amaphrothokholi okuzivalela endlini, kanye neminye imingcele eseduzane. Uma ulindele ukuthi kungase kudingeke ukhansele ukubhukha okuzayo ngenxa yemingcele egunyazwe uhulumeni, situsa ukuba uxhumane nezivakashi zakho ngokushesha ngangokunokwenzeka ukuze uzitshele ukuthi uhambo lwazo kungenzeka luphazamiseke.

    Ababungazi asebemnkantsh'ubomvu basitshele ukuthi basikisela ukuba izivakashi zibhukhe kabusha izinsuku zesikhathi esizayo, futhi ngezinye izikhathi banikeza izinsuku ezengeziwe noma ezinye izaphulelo ukuze zandise ithuba lokuba izivakashi zifune ukuhlela kabusha.

    Uma kudingeka ukhansele ukubhukha ngenxa yomthetho obekwe uhulumeni ovimbela ukuvakasha noma ukubungaza, sikukhuthaza ukuba uthintane nethimba Elisiza Umphakathi ngokushesha ngangokunokwenzeka ukuze uthole usizo lokuhlola isimo sakho. Uma ukhansela, ngeke ukhokhelwe, kodwa ungase ufanelekele ukuba imiphumela eyengeziwe—njengokuphazamiseka kwesteyithasi sakho sokuba uMbungazi Ovelele—ihoxiswe.

    Ngingakwazi yini ukufuna izivakashi zami ukuba zigonywe noma zibe nethesti ye-COVID-19?
    Ababungazi bangakwazi ukusetha imithetho yendlu yabo, okuhlanganisa ukucacisa ukuthi ingabe bafuna izivakashi zigonywe yini noma zibe nethesti yakamuva ye-COVID-19, ngaphandle kwalapho kwenqatshelwe ngaphansi kwemithetho noma iziqondiso zendawo ezisebenzayo.

    Uma ufuna ukuba izivakashi zigonywe noma zibe nethesti yakamuva, qiniseka ukuthi usho kanjalo ngokucacile nangokugqamile encazelweni yakho yendlu kanye nasemithethweni yendlu yakho, ukuze abangase babe izivakashi bakubone lokho.

    Yiziphi iziqondiso zakamuva eziqondene nokuhlanza, ukuqhelelana kwabantu, kanye nezifonyo?
    Njengoba siqhubeka nemizamo yethu yokuvikela imiphakathi yethu nokuvimbela ukubhebhetheka kwe-COVID-19, Ababungazi kudingeka balandele inqubo yokuhlanza ethuthukisiwe yezinyathelo ezingu-5 ngemva kokuhlala ngakunye. Ukuze uthole iziqondiso eziningiliziwe nezinhlu zokuhlola, ungadawuniloda incwadi yokuhlanza, esungulwe ngokubambisana nochwepheshe bezempilo.

    Njengoba i-Airbnb inezindlu emhlabeni wonke, futhi izifunda ezihlukahlukene zingase zibe sezigabeni ezingafani emizamweni yazo yokunqanda i-COVID-19, sicela Ababungazi nezivakashi balandele imithetho neziqondiso zendawo zokugqoka isifonyo kanye nokuqhelelana kwabantu. Lapho kudingwa yimithetho noma iziqondiso zendawo, Ababungazi nezivakashi kumelwe bavume ukugqoka isembozo sobuso futhi baqhelelane ngebanga elingamamitha angu-2 lapho bexoxa ubuso nobuso.

    Funda kabanzi mayelana nezinqubo zethu zokuphepha ze-COVID-19

    Uyini umthetho wezimo ezingalindelekile, futhi ingabe usakukhava ukukhansela okuhlobene ne-COVID-19?
    Umthetho wezimo ezingalindelekile usebenza lapho izimo ezingalindelekile, njengezinhlekelele zemvelo noma izimo eziphuthumayo zempilo emphakathini, zikwenza kube nzima noma kungabi semthethweni ukuqedela ukubhukha. Ababungazi nezivakashi ezithintwa isenzakalo esinekhava kule nqubomgomo zingase zifaneleke ukukhansela ukubhukha kwazo ngaphandle kokuhlawuliswa.

    Umthetho wezimo ezingalindelekile uhloselwe ukukhava izimo ezingalindelekile, kodwa i-COVID-19 manje isiyingxenye eyaziwayo yomhlaba wethu. Ngokuqondene nokubhukha okwenziwe ngo-May 31, 2022 noma ngemva kwawo, izimo ezihlobene ne-COVID-19 ngeke zibe nekhava ngaphansi kwenqubomgomo yethu. Lokhu kusho ukuthi izivakashi ngeke zikwazi ukubuyiselwa imali ephelele uma zikhansela ukubhukha ngoba zine-COVID-19, ngaphandle uma kuvunyelwe inqubomgomo yakho yokukhansela.

    Ngokuqondene nokubhukha okwenziwe ngaphambi kuka-May 31, 2022, kanye nokubhukha kwabantu base-South Korea nase-mainland China, izimo ezithile ezihlobene ne-COVID-19 zizoqhubeka zinekhava.

    Funda kabanzi ngokukhipha i-COVID-19 ezimweni ezingalindelekile

    Kwenzekani uma izivakashi zami noma mina ngithola i-COVID-19?
    Uma uMbungazi noma isivakashi sithola ithesti ephozithivu noma sike sachayeka ku-COVID-19 noma phakathi nezinsuku ezingu-14 ezedlule, noma sinezimpawu ze-COVID-19, kuyinqubomgomo ye-Airbnb ukuthi izivakashi akufanele zingene endlini futhi Ababungazi akufanele bangene endaweni yabo noma basebenzelane nezivakashi mathupha.

    Uma isivakashi sigula sine-COVID-19 futhi sifuna ukukhansela, inqubomgomo yokukhansela yoMbungazi izosebenza ekubhukheni okwenziwe ngo-May 31, 2022 noma ngemva kwawo.* Uma isivakashi sesingenile kakade futhi wena noma sona sithola i-COVID-19, thintana ne-Airbnb usitshele ukuze sisize.

    Ingabe isteyithasi sami sokuba uMbungazi Ovelele sizothinteka uma ngikhansela ukubhukha ngenxa yokuthi ngiyagula ngiphethwe i-COVID-19?
    Uma udinga ukukhansela ukubhukha ngoba uyagula, sikukhuthaza ukuba uthinte ithimba Elisiza Umphakathi ngokushesha ngangokunokwenzeka ukuze uthole usizo lokuhlola isimo sakho. Uma ukhansela, ngeke ukhokhelwe, kodwa ungase ufanelekele ukuba imiphumela eyengeziwe—njengokuphazamiseka kwesteyithasi sakho sokuba uMbungazi Ovelele—ihoxiswe.

    Yini enye okudingeka ngiyazi mayelana nokugcina isteyithasi sami sokuba uMbungazi Ovelele phakathi ne-COVID-19?
    Lapho ubhubhane lwe-COVID-19 luqala ngo-2020, sahoxisa okwesikhashana izimfuneko ezithile zaBabungazi Abavelele ababekhona. Manje sesibuyele ezimfunekweni zethu ezivamile zaBabungazi Abavelele, okusho ukuthi aBabungazi kudingeka bahlangabezane nazo zonke izimfuneko ezingu-4 ukuze bathole noma bagcine isteyithasi sokuba uMbungazi Ovelele.

    Funda kabanzi mayelana nezilungiso zokuhlolwa kwaBabungazi Abavelele

    Ngisenemibuzo. Kufanele ngithintane nobani?
    Ukuze uthole imininingwane engeziwe, sikukhuthaza ukuba uhlole izinsiza zethu zokuphepha ze-COVID-19 noma uvakashele i-Help Center. Uma unombuzo ophuthumayo, sicela uxhumane nethimba Elisiza Umphakathi.

    *Ngokuqondene nokubhukha okwenziwe ngaphambi kuka-May 31, 2022, kanye nokubhukha kwabantu base-South Korea nase-mainland China, izimo ezithile ezihlobene ne-COVID-19 zizoqhubeka zinekhava ngaphansi komthetho wethu wezimo ezingalindelekile.

    Imininingwane ekulesi sihloko kungenzeka isishintshile selokhu sashicilelwa.

    Okuvelele

    • Ababungazi kusadingeka balandele inqubo yokuhlanza yezinyathelo ezingu-5
    • Imithetho yendlu yakho ingadinga ukuba izivakashi zigonywe noma zibe nethesti yakamuva ye-COVID-19, uma umthetho uvuma

    • Ababungazi nezivakashi kufanele balandele iziqondiso zendawo ngokuqondene nezifonyo nokuqhelelana kwabantu

    Airbnb
    Mas 5, 2020
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