Ukukhansela ekuhlaleni kwenyanga

If a reservation is for 28 nights or more, the long-term cancellation policy applies.

For guests

If you’re a guest, you can check your confirmation email for more details. Learn more about how to change your reservation.

If you change or cancel a monthly stay:

• Your first payment might be nonrefundable, depending on the listing and how far in advance the reservation is made
• If you cancel after the trip has started, the following month of the reservation is nonrefundable
• Your Host can choose to offer an additional refund

Host approvals

If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:

• It’s before the trip, but less than a month before the end date
• The trip has started, but it’s less than a month before the end date
• The guest is changing the start date, or extending the reservation

The change may happen automatically if:

• It's before the trip and the reservation is still 28 nights or longer
• The trip has started, but it’s a month or more until the end date
• The alteration is initiated by guest
• The start date is not changed
• The alteration is made with a month notice
• The reservation is not to be extended