Okwenza amaphromoshini akhishwe

Promotions should be great deals for guests and reward Hosts who offer discounts. That’s why we’ll remove promotions that aren’t true discounts.

Misleading promotions will be removed

A promotion may be removed if we determine that it violates the Host Discount Policy. For example, when a Host raises their price right before applying a promotion, or while the promotion is running, the discount can be misleading to guests and may be removed—because it’s based on an inflated price, rather than the price the Host typically offers for those dates.

Want to appeal a promotion removal? Contact customer service.