Uma isivakashi sakho sikhansela
It happens—plans change! If a guest needs to cancel their reservation, we’re here to help you with a quick rebound.
When a guest cancels:
- We’ll notify you immediately
- We’ll unblock the reservation dates
- We’ll coordinate payouts and refunds
If you're owed a payout, you'll receive it 24 hours after your guest's scheduled check-in time.
If this is your first time hosting, we may hold the payout until 30 days after the reservation was confirmed. Find out more about payouts.
Guests who cancel will receive an automatic refund if your cancellation policy permits it. Even if it doesn't, they may qualify for a refund under our Rebooking and Refund Policy, or if there’s an extenuating circumstance.
Was your guest's stay not up to your hosting standards? Learn how to issue a partial refund.
Cancellations after check-in
If a guest cancels after they’ve already checked in, they must vacate your listing immediately, and the terms of your cancellation policy will still apply.
- Indlela yokukwenza•BungazaIzinqubomgomo zokukhansela zendlu yakhoInqubomgomo yokukhansela efanele ixhomeke kuwe nasendlini oyifakile. Ungakhetha inqubomgomo yokukhansela evumelana nezimo, engaqinile kakhul…
- Indlela yokukwenza•BungazaIngabe kufanele ngibuyisele izivakashi zami imali uma zikhalaza?Uma ungahlangabezani nemfuneko eyodwa noma ezengeziwe, i-Airbnb ingase ifune ukuba ubuyisele isivakashi imali.
- Indlela yokukwenza•BungazaKusho ukuthini ukuphoqa noma ukuyeka inqubomgomo yami yokukhansela?Uma isivakashi sakho sishintsha ukubhukha kwesikhathi eside ngesaziso esifika ezinsukwini ezingaphansi kuka-30, ungakwazi ukukhetha ukuyimis…